Refund Policy

At Fishfa Agri World Limited, your satisfaction is our priority. We understand that there may be situations where a refund is required. Please review our refund policy for detailed information on eligibility and procedures.

  1. Eligibility for Refunds

Refunds are issued under the following circumstances:

  • The product is returned in accordance with our Return Policy.
  • The item is defective, damaged, or incorrect at the time of delivery.
  • The order is canceled before it is shipped.

Refunds will not be provided for:

  • Perishable goods such as seeds, fertilizers, or other consumables unless defective or damaged.
  • Items marked as “Final Sale” or “Non-Refundable.”
  • Shipping charges (except in cases of error or defect).
  1. Refund Process

To request a refund:

  1. Contact our customer support team at feedback@fishfaagri.com or call us at +91 7777 966 944.
  2. Provide your order details, including the order number and reason for the refund request.
  3. If applicable, return the item as per our Return Policy guidelines.
  4. Once the item is received and inspected, we will notify you of the refund approval or rejection.
  1. Refund Timeline
  • Refunds for approved requests will be processed within 7-10 business days of approval.
  • The refund will be credited to the original payment method used during the purchase.
  • Processing times may vary depending on your bank or payment provider.
  1. Partial Refunds

In some situations, only partial refunds may be granted, such as:

  • Items not in their original condition or missing parts for reasons not due to our error.
  • Returns initiated after the specified return window.
  1. Cancellations
  • Orders can be canceled before they are shipped for a full refund.
  • Once an order is shipped, it cannot be canceled; however, you may initiate a return as per our Return Policy.
  1. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 48 hours of delivery with the following:

  • Clear photos of the damage or defect.
  • Proof of purchase (invoice or receipt).

We will arrange for a replacement or issue a full refund, including shipping charges, if applicable.

  1. Non-Refundable Situations

We reserve the right to deny refund requests under the following conditions:

  • Items returned outside the eligibility criteria.
  • Products showing signs of use, tampering, or damage not due to our error.
  • Refund requests made beyond the specified time frame.
  1. Contact Us

If you have any questions or concerns about our refund policy, please contact us:

Fishfa Agri World Limited
Email: feedback@fishfaagri.com
Phone: +91 7777 966 944

Thank you for choosing Fishfa Agri World Limited. We value your trust and strive to ensure a seamless shopping experience.